Fabric Out of Stock?! What Should I Do Now?
This post is specifically for interior designers who have made a winning presentation to their client, received a deposit, only to come back to the office and find out that the fabric is OUT OF STOCK!
ost people will agree to the importance of customer service in building a successful business. What is unclear is the meaning of customer service, how do you offer this service, and how can you portray this value to your customers. Each market has its particular hierarchy of needs, but generally clients want to know what to expect. That is the “secret” to customer service. [Read more…]